The 20 Keys program is a holistic approach, a well proven methodology for sustainable business improvement, comprising 20 very practical and synergistically integrated key methods required to strengthen the organization’s delivery system, focusing on making products and services better, faster and cheaper.

The improvement processes involve people at all levels in a process of ongoing improvement and are committed to a longer-term comprehensive approach

Key Advantages:

• Implement best practices to achieve world class, operational excellence;
• Achieve the strategic goals of the business;
• Improve the speed of learning and innovation of the business;
• Identify and eliminate all forms of waste (non value-adding activities) to improve customer satisfaction and market share by making products and services better, faster and cheaper;
• Energize and motivate all employees to work towards the achievement of goals;
• Improve productivity, profitability and the long-term sustainable competitiveness of the business.

PROERA Experience:

The development of the company through 20 Keys System needs minimum investments, important criteria for countries from Eastern Europe.

In March 2002, PROERA has developed an international partnership with ODI (Organization Development International) and PPORF Development Institute Inc., and signed the Agreement on exclusive rights for the territorial exploitation of the 20 keys program.

The book "20 keys to workplace improvement" by Iwao Kobayashi has been translated and printed into Romanian language and The 20 keys Implementation of Methodology has been translated and printed in Romanian and Russian languages.

Moldovan companies involved in the 20 Keys continuous improvement process are: Moldagrotehnica, Franzeluta, Artima, NaturVit, OrheiVit, Milestii Mici, PROERA, Eurofarmaco.